General Counsel
Wants to be a business partner but is buried in reactive work, with no data to prove the team's value to the board.
You if: the CFO asks what legal costs and you guess.
Service Line · 02
Legal Operations Consulting
Transform your legal team from cost centre to strategic asset.
We help in-house legal teams operate as data-driven business partners. Through operating model redesign, technology implementation, and spend analytics, we give General Counsels the metrics to justify their function and the tools to scale it.
22%
Average legal spend reduction
60%
Contract cycle time improvement
3×
Improvement in board reporting visibility
What we do
A complete service framework.
Each component is delivered as a standalone module or as part of an integrated transformation programme.
Legal Department Operating Model Design
People, process, and technology design for a modern, efficient in-house team.
Legal Spend Analytics & Outside Counsel Management
Analyse historical spend, design panel management, build e-billing controls.
LegalTech Selection & Implementation
Vendor-agnostic advisory followed by hands-on configuration and deployment.
Matter & Workflow Management
Design the matter intake, prioritisation, and reporting process.
Legal Metrics & KPI Dashboard
Build the first legal dashboard your CFO will actually understand.
Alternative Legal Service Provider Strategy
Identify where ALSPs can reduce cost without reducing quality.
Who this is for
Built for compliance, legal and risk leaders.
Head of Legal
Leading a team that has grown without the systems or structure to support it efficiently.
You if: your team has no formal matter management process.
CFO
Needs to see legal spend justify itself with data, not qualitative reports.
You if: legal is a black box in your cost structure.
What you receive
Tangible deliverables, not slide decks.
Tangible artefacts your team uses long after the engagement ends.
- Legal Operations Maturity Assessment Report
- Legal Department Target Operating Model
- Legal Spend Analysis & Benchmark Report
- LegalTech Vendor Evaluation Matrix
- Implemented LegalTech configuration (if tech project)
- Legal KPI and Dashboard Design
- Outside Counsel Management Policy
- Matter Management Workflow Design
How we work
A predictable, milestone-driven engagement.
01
Scoping & baseline
Agree the operating model problem, run spend analysis, process mapping, and technology audit.
02
Design & implement
Target operating model and technology architecture; deploy LegalTech, train teams, configure dashboards.
03
Measure & optimise
Baseline vs outcome measurement at 90 days. Ongoing retainer for continuous improvement.
Frequently asked.
Our legal team is small. Is legal ops relevant for us?
Especially so. Small teams benefit most from process design and the right technology, because they have no capacity to absorb waste.
Which LegalTech platforms do you implement?
We are vendor-agnostic. We select based on your needs and implement whichever platform wins the evaluation.
How long does a legal operations transformation take?
Operating model design: 6-8 weeks. Technology implementation: add 8-16 weeks depending on platform complexity.
Can you help us manage our outside counsel relationships?
Yes, panel management, rate negotiation frameworks, and e-billing design are all within scope.
Will you work with our existing legal team?
Always. We upskill your team alongside the project.
Clarity starts with a Diagnostic Sprint.
Fixed fee. Three weeks. One clear roadmap.
Explore the Diagnostic Sprint